The system allows the automatic (and manual) backup of data even while the system is being used, it also allows data recovery using the previously created backup file in order to minimise the risk of data loss. This screen allows the backing up and restoring of data, it also allows the setting of the backup frequency, time and location. Access the screen by Navigating to Admin > Configuration > Backup and Restore

Below is a description of the settings contained in this screen

  • Backup Frequency: This is the frequency with which backup is performed, it can be set to daily, weekly or monthly.
  • Backup Time: This is the approximate time of day when the automatic backup operation will be performed. It is recommended that this is set to a time when usage is light.
  • Backup Location: This is the location to which the backup data is saved and restored. Currently, only the default location is available (speak to your Bizsoft representative if you need to move the file from the backup location)
  • Edit Button: Click once to edit backup settings and again to save
  • Backup Now Button: Click this button to perform a backup operation immediately
  • Restore Button: Click this button to perform a restore operation. Ensure as much as practicable that no one is using the software (it is recommended that the server on which the software resides is restarted to be sure) otherwise the restore operation may fail. Note: If the restore operation was performed as a result of data loss as opposed to a roll back (performing a restore operation where no data loss has occurred) you will need to recreate employee logins (see next bullet point) and you will also need to inform your Bizsoft representative so that your subscription can be updated.
  • Recreate Logins Button: Click this button to create logins for all users registered on the “Users” screen using the default password (this password will have been provided by your Bizsoft representative during installation, if not speak to your representative)

Note: If restore operation fails due to data being accessed, log out of the system and ensure no one is using the system and try again in around 10 minutes