This screen allows the management of Digital Applications and the viewing of associated attachments. From this screen you can add, edit, delete, approve and reject Digital Applications

Creating new Digital Applications

To create a Digital Application on behalf of an applicant, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Click the “Add” button and click on a digital form name and on the ensuing screen, select the name of the applicant and then click “Begin Application” button and on the application form fill in the necessary details and click the “Submit” button otherwise click the “Cancel” button. If you want to complete the application later, click the “Save” button to save the application.

Editing a saved application

To edit a previously saved application, navigate to News & Docs > Digital Application Forms > Manage Digital Applications or News & Docs > Digital Application Forms > My Digital Applications. Locate the relevant application and click the name, from the ensuing screen, continue with the application. When done, click the “Save” button to save changes or the “Cancel” button to discard changes.

Adjusting Digital Applications

In some instances, it may be necessary to adjust some number values (usually for payment forms) before giving approval.

Add Digital Application Adjustment

To add a Digital Application adjustment, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Click on an application name and on the ensuing screen, scroll towards the bottom to the “Adjustment List” section. Click “Add” and fill the following information

  • Description: Enter the reason for the adjustment
  • Type: Select Increase to increase the adjusted value, otherwise select Decrease
  • Field: Select the field to be adjusted from the list. Note: Only number fields are shown
  • Current Value: This shows the current value for the selected field
  • Adjustment: Enter the adjustment value (Note the adjustment figure is absolute, negative figures are taken as positive)
  • Click the Save button to save changes, otherwise click the Cancel button
Deleting a Digital Application Adjustment

To delete a digital application adjustment, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Select the checkbox beside the Digital Application Adjustment(s) you want to delete and the click the “Delete” button.

Approving / Rejecting Digital Applications

To approve or reject a Digital Application, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Click on an application name and on the ensuing screen, read through the application and click the “Approve” button to approve the application otherwise, click the “Reject”

Deleting Digital Applications

To delete a Digital Application, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Select the checkbox beside the Digital Application(s) you want to delete and the click the “Delete” button.

Exporting Digital Applications

Applications can be printed as displayed on screen for record purposes. To export a Digital Application, navigate to News & Docs > Digital Application Forms > Manage Digital Applications. Select the checkbox beside the Digital Application(s) you want to export, select the export format and then click the “Export” button.